Case Study // HR Transformation (Change&Comms)

Project goal

  • Impactful change, communication and engagement of global HR Transformation program including:
    • Stakeholder mapping
    • Change, communication and engagement strategy
    • Upfront communication
    • Stakeholder management
    • Regular progress updates
    • Pre-kick-off communication
    • Post-kick-off communication
    • Preparation of training material
  • 100% remote delivery
  • Creation of ONE HR team

Initial situation (why did the company approach you?)

  • Broader Group Digitalisation project underway
  • Lack of internal experience in large scale HR Transformation projects
  • Silo approach to country HR management
  • Limited harmonization of Group HR processes and procedures
  • Inability to obtain accurate and valuable people data across the Group
  • Lack of GDPR compliance across the countries

Procedure (what did you implement?)

  • Stakeholder map
  • Audience-specific change, communication and implementation plans
    • Global
    • Local
  • Variety of channels and interventions
    • Written, audio, and video
    • Sounding boards
      • Cross-functional approach
    • Feedback channels
    • Remote live Q&A discussions
    • Drafting of written, audio and video communication
  • HR team building activities
  • Regular progress reporting
  • Delivery of online training materials in English and German


  • Successful go-live of Workday in all countries
  • Integrated global HR team
  • Positive feedback from countries and functions on change, communication and engagement activities and their impact

Project duration

Energy Services
Company type
Global medium sized enterprise
Company size
Company size: 4500 employees, 19 countries

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